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BEST
METHODS FOR USING YOUR RESUME
- Leave your résumé behind after talking with
someone informally, perhaps at a social
gathering.
- Give it to
someone to carry in for you (they
can say things you could never say
yourself.)
- Take it with
you to an interview -
you and your resume arrive together - you
and your résumé make a great first
impression together.
- Mail it
with a cover letter after you have spoken
with the employer on the
telephone and been told to send it. Even
then, you should do everything possible
to deliver the résumé in person.
If the resume must be mailed, try sending
it by special mail service or
to someone inside that you have gotten
to know on the telephone (who can then
hand carry it to the decision maker.)
- E-mail it
to an employer from the company web
site listing employment opportunities and
follow-up with a hard copy.
- E-mail it
through a job-finding web site, and,
when possible, follow-up with a
hard copy.
- Respond to
an advertisement in the
newspaper, a trade magazine, or on the
Internet. (People do get good jobs from
responding to advertisements.)
- Send it to an executive
recruiting firm or an employment agency.
(Make sure you know the difference
between these two.)
- Mail it out
cold to some sort of list.
NEVER SEND A
RESUME WITHOUT A COVER LETTER!!!
Always follow up,
when possible, with a telephone
call - don't be afraid of being too
aggressive - your chances of getting an
interview and a job greatly increase by following
up.
INCREASING YOUR CHANCES OF
GETTING A RESPONSE FROM YOUR E-MAILED RÉSUMÉS TO EXECUTIVE
RECRUITERS
- Use the subject line - write the position title
followed by your name in the subject line: Vice
President of Sales - Francesca Fontanella - this will
ensure that you will be considered for the right position.
- Make an ASCII file of your cover letter and
résumé and cut
and paste it into the body of the e-mail. and
send an attachment of the cover letter and
résumé in Microsoft Word and PDF formats.
- Personalize your cover letter. Express your
interest and why you would succeed in the
specific position. When contacting an executive
recruiter include your willingness to travel and relocate
(geographic preference) and salary requirement.
- At the top of your résumé, include a profile,
highlights, or summary section to give a snapshot of
your experience. This is one of the most important
sections of your résumé. A recruiter with 1,000
résumés is unable to read each one thoroughly, so the
profile section is an effective way to make it through
the first cut.
- Explain any gaps. If you took off time to
care for your children or take extra classes, say
so..
- List specific accomplishments in each of your past
jobs, include numbers and outcomes whenever
possible.
- Tailor your résumé to the position.
Research the company through its web site, including the
job requirements, company culture, management team, and
mission statement. If your résumé is tailored to
what the company is looking for, you have a much better
chance of impressing your interviewer and getting the job.
- Send the e-mail to yourself or a friend before
sending it to the recruiter.
- Follow up. Write the recruiter an e-mail one
and a half to two weeks after sending your résumé.
Include a new cover letter expressing your continued
interest and attach your résumé. By
then, the recruiters will have a better idea of the
position and will be able to quickly assess if you are a
potential fit for the client company.
- Be persistent without being pushy.
Recruiters assess personality and cultural fit to the same
degree they look for the necessary skills to fill the job.
If you have not been contacted, it may simply mean
that someone else fit the company's expectations better.
Maintain a good relationship with the recruiter.
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| ARE YOUR RÉSUMÉS BEING
READ
A recent article entitled HR's Dirty
Little Secret Nobody Is Reading Résumés by Dr. John
Sullivan, posted in a e-newsletter for executive recruiters
indicates that because of layoffs and hiring freezes, many
corporate job sites are being inundated with résumés.
Companies like Microsoft, Intel, and Hewlett Packard receive
upward of 50,000 résumés per month through their corporate
web sites. For many corporate recruiters, the days of
relying on paper résumés are over. Now nearly everyone
has access to computers and the Internet.
The process of submitting résumés
through corporate web sites seems, on the surface, like an
excellent one. From the applicants perspective, job
postings are easy to find and submitting is fast and
inexpensive. Corporate sites allow applicants to cut and
paste their current résumé, saving them a lot of data entry
time. There is no limit to the amount of times that a
candidate can submit their résumé, so candidates submit
multiple versions. Firms with advanced applicant
tracking systems send back automatic e-mails or postcard
notices acknowledging receipt of the résumé and thanking the
applicant for their interest.
It is after the résumé is submitted
that the pain for the candidate begins. For the most
part, candidates cannot go to the web site to track the
progress of their résumé through the system. They
never get a note saying outright that their résumé will not
be considered and why. Instead, applicants wait with
great hope for a follow-up e-mail or call asking them to come
in for an interview. They wait because they assume the
process offers them a reasonable chance to get a job and
because they rightfully assumed recruiters and managers were
reading their résumés. Unfortunately they often wait
and wait and wait!
The problem with this seemingly
"perfect system" occurs when you look more closely
and discover that the odds of anyone actually reading a give
résumé is often little more than zero! There are
several major firms where no none is reviewing résumés from
the corporate job site at the current time. The simple fact is
that at most corporations no live person actually reads
résumés. Instead they are scanned into or entered
directly into the candidate database by the ATS (Advanced
Applicant Tracking Systems). Most systems do nothing
with the résumés until they are specifically asked by a
recruiter or manager to sift through them for a specific job
opening. Résumés can sit in the database and never be
read by a human being. Only if a recruiter or manager
decides to search the database after the hundreds of thousands
of résumés are electronically narrowed down to a manageable
number (usually less than a hundred) is it possible for
someone to actually "read" a candidate's résumé.
Few corporations will admit that no one
is reading résumés submitted in good faith by
applicants. Even bringing up the topic causes recruiting
managers to run the other way. Any admission that
résumés go unread would be a PR nightmare. From the
corporate perspective, no one promised that they would read
all résumés. Candidates "just assume" that
there is some reasonable chance of getting a job through the
existing corporate job system.
Unfortunately, the actual odds of getting
a job through many corporate web sites approach winning the
lottery. Some of the reasons for this include:
-
Cutbacks in the corporate recruiting
function have been so dramatic that either no one is
assigned or no one has time to scan more than a small
segment of the résumés received each week.
-
Recruiters who do search databases
generally do it only one day per week - and if a
candidate's résumé didn't come in that day, it will
probably be lost in the volume of thousands of résumés
that will arrive before the next search day.
-
Résumé spamming by applicants has
become so common that many recruiters and managers
refuse
to search the database, since it contains numerous
unqualified candidates applying for jobs they have no
skills for. After being burned a few times, many
recruiters and managers stick to referrals, niche job
boards, and other tools - they actually abandon searching
résumés that come in through the corporate web site.
-
Applicant tracking systems sort
résumés primarily based on the number of keywords in the
résumé. If candidates fail to use the right
keywords there is no chance their résumé will be read by
a human being.
-
Most corporate hiring has been
frozen
or so dramatically cutback that those who are searching
for résumés only look at the very narrow list of skills
required by their currently open jobs. This leaves
most other résumés unread. Since
corporations don't announce hiring freezes on their
web site, candidates have no way of knowing that when
they apply for a job the company has no intention of
reading it at that time.
-
The volume of résumés received is
tremendous. Major firms receive thousands of résumés
on some days. Since laws require companies to keep
résumés of applicants for as long as 2 years, the size
of a major company's résumé database can easily exceed
one million résumés. Since hiring managers refuse
to look at thousands of résumés, recruiters often scan
the database only until they find, say, 100 qualified
résumés, and then they stop looking. If résumés
are sorted by the level of skills and experience, unless
you are "super qualified", the odds of getting
your résumé read are extremely low.
-
If the résumé scanning
system sorts matches alphabetically, the chances of
someone with a name beginning with "S" being
found may be miniscule if the recruiter stops after
they get their 100 target résumés. Even if
they search some other way, the odds of any individuals
résumé being in that 100 selected for further review in
a résumé database of 1 million résumés is probably in
the single digits.
-
Management ranks have been greatly
reduced by layoffs and most managers have
little or no time to search the database. As a
result, they rely on recruiters to do it for them
or they hire external search firms to avoid the
issue altogether.
-
Some search engines are so complicated
that most managers and a large percentage of
the recruiters never even learn how to search the database.
And since most training has been limited, there is little
chance that will change in the immediate future.
-
Corporate recruiters are
increasingly educated and often limit searches to
passive candidates. When you submit your
résumé through a corporate job site, you automatically
become an active candidate and your résumé is labeled as
having lower value.
-
Higher-level executive or
technical job seekers who apply for jobs through corporate
web sites have a zero chance of having their résumés
read because most of those jobs are outsourced to
executive search firms that have their own databases and
sources. Most executive recruiters do not have
permission to search the corporate database.
-
The current definition of
"applicant" is unclear, but most corporations
are afraid that if they "read" a résumé the
person must automatically be considered as an applicant
for EEOC purposes. As a result, recruiters
and managers are reluctant to turn too many résumé into
applicants.
This article increases your awareness of
the importance of using methods other than posting résumés
on corporate web sites to secure interviews and
jobs. You need to use the telephone, network with
everyone you know, and make repeated follow-up calls.
Patience, persistence, and assertiveness are
keys. Avoid the human resource department when
possible and contact the person that would be your
manager. Thousands of résumés may go unread but if
you have the gumption to persist and make repeated
phone calls, you may have your résumé read, get that
interview, and find a great job.
COMMON MISTAKES
MADE BY EXECUTIVE JOB SEEKERS Even
senior level executives with decades of experience and
6-figure salary histories make mistakes when it comes to
looking for new positions.
Common mistakes made by executives, especially those 50 or
older include:
-
Not explaining your experience
adequately-executive candidates cite employers on
résumés without explaining what the companies are and
what they do. Jobseekers also don't describe their
accomplishments specifically enough. They fail to
use numbers and percentages to illustrate
achievements.
-
Relying on recruiters to get you a
job - recruiters fill only 15% of all white-collar
jobs. This is an especially ineffective method for
executives 55 and older because there are fewer positions
at this level and companies are looking for younger
individuals to fill them.
-
Seeking a full-time position if
you are in your 50s - The reality is that job seekers
in their 50s are unlikely to find full-time
positions. A more effective strategy is seek out
contract or project opportunities.
-
According to David B.Theobald, if you
are a job hunter in your 50s, it would benefit you
to spend only 15% of your time looking for a position and
85% of your time searching for project opportunities.
-
Not conducting a targeted search
- Don't send your résumé everywhere to everyone. Know
what you want to do. Spend time conducting
research to identify a select number of companies that
appear to have the need for your experience and expertise.
Write each of them a tailored letter outlining
what you can do for them and why they are among the few
companies you want to work for.
-
Too many executives don't want to
do the research to find these firms, but it is
important. You need to talk to people, or
network, after doing the initial research.
-
Not recording a pleasant and
professional voice-mail or answering-machine message -
you have only one opportunity to make a first
impression, and everyone believes that it is in a
face-to-face interview, but often it is on the
telephone. Be sure the tone of your message on
your answering machine is upbeat and professional.
Make sure you have a dedicated phone line for your job
search or that your children and spouse take messages
professionally.
-
Saying you won't relocate - if
a recruiter with an opportunity in another city contacts
you and you say you will not relocate, you won't get
other calls. Also, if you and the company like
each other enough, they might find a position for you in a
place you want to live.
-
Forgetting the interview is never
over - everything you say and everything you do when
you are with an interviewer, an employer, or recruiter will
be considered when comparing you with other candidates.
-
Stopping the search before you
receive a written offer - many candidates do this and
lose their momentum. It may be that the interview
goes very well and you feel confident that you will
receive an offer. Don't stop looking and
networking keep applying for positions until you have an
offer on paper. Too many people stop looking
and never hear from the recruiter or employer again.
-
Accepting a job that is a poor
match - Don't take a job where the chemistry, culture,
and philosophical fit are not right.
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| WORKING WITH
EXECUTIVE RECRUITERS |
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Many of my clients are confused about what to expect when
working with an executive recruiter. It is important to
keep in mind that a recruiter does not find a job for a
candidate (you), but finds an employee for an employer
who pays the fee to the recruiter for locating and
screening candidates for positions. They focus on finding
exact fits for specific jobs. If a recruiter does
not return your call or acknowledge receipt of your resume, it
is probably because you are not the right fit for any of their
employers at that time. There is no fee to the
candidate. The employer, not the candidate is the
recruiters client.
If you decide to work with a recruiter, this should
be only one of many options that you explore.
If you want to work with a recruiter, you should understand
that:
- There are two types of recruiters, contingency and
retained. Contingency recruiters are paid
fees after the client company hires a candidate that they
have referred. Retained recruiters are
paid in advance to conduct a search and may collect
payments even if their search does not produce a
successful hire. Both types of search firms earn 20% to 35%
of the first years income for candidates placed. This
fee is always paid for by the employer.
- Contingency recruiters often are used to fill
positions that have:
| - Salaries of less than $100,000 |
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| - Many qualified candidates |
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| - Multiple vacancies with similar candidates |
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| - More screening, interviewing, and negotiating
required |
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- Retained recruiters often are used to fill positions that have:
| - Salaries of more than $100,000 |
| - Highly unique or specialized candidates |
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| - A need for a third party to screen and interview candidates |
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| - A need for an intermediary to persuade executives to leave other
organizations |
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- Getting a positive response from a recruiter will greatly increase if you
research and identify recruiters who specialize in your industry
or function. Check the Internet, the library, and/or local
bookstores for directories that list recruiting firms by type, industry, job
function, or region. One of these is The Directory of Executive
Recruiters published by Kennedy Publications. Most good
recruiters specialize in a few industries or functions.
- Limiting yourself to only contacting recruiters in your immediate
geographic area even if you don't want to relocate should be avoided
because many firms have national accounts with positions throughout the
United States.
- Making contact with recruiters and developing relationships with
them, long before you need them may be of benefit to you. Remember, you
are much more marketable before you need a job.
- Asking for referrals to recruiters from friends, co-workers,
family, and colleagues in your industry is often very helpful.
- Coming across as desperate, aggressive, sarcastic, or egotistical is a
turn-off to recruiters. Recruiters do not appreciate being
pressured.
- Making a referral of a qualified person for a position when a
recruiter contacts you will gain favor with the recruiter. Suggest
people who genuinely may be good for the position. Don't waste the
recruiters time by just giving any names.
- Being polite and taking the time to speak with recruiters when they
call helps to build relationships.
- Joining professional organizations, attending conferences, and telling
colleagues confidentially that you are open to talking with
recruiters increases your opportunities. Recruiters often attend
meetings and conferences to look for good prospects.
- Preparing a brief summary of what you do and what you are
looking for in your next position, and being ready to quickly express
this in a telephone conversation when you contact a recruiter will
enable you to give a "30 second commercial." But
first, ask the recruiter if he or she can take a few minutes to speak with
you. If the recruiter says that this is a bad time, say thank you and
call back later. After you have spoken, listen carefully, and allow
the recruiter to give you feedback on whether you may be an acceptable
candidate or a marketable one.
- Receiving no response from a recruiter should not be taken personally.
Recruiters are very busy, usually managing multiple searches. You may
hear from the recruiter several months later when there is a new assignment
and your resume matches the requirements of the employer.
- Being bothered with repeated telephone calls and résumés is dreaded by
executive recruiters / headhunters. If your position changes, simply send a
new résumé but don't repeatedly call to see if the recruiter has any jobs
for you.
- Some recruiters allocate a certain time each day for phone calls from
candidates. If this is so, respect that time and only call during
the designated period.
- Checking recruiters credentials before revealing any personal
information is important. Ask search executives to describe their
typical assignments so you will know if they recruit for positions that
match your experience and goals.
- Being honest about your experience, education, and compensation is
an absolute necessity. Never lie or embellish anything.
Recruiters investigate your background and take this aspect of their
responsibility to an employer extremely seriously. You should too.
- Informing the recruiter of your willingness to relocate and your minimum
salary requirement is expected. You can include your geographic
preference and salary requirement in the cover letter that you send with a
resume to the recruiter. For the salary requirement you can use a range
that captures your total compensation package. Or, if you are
called by a recruiter regarding a specific position, you can ask about the
compensation level for the available position and respond
accordingly.
- Accepting a counteroffer from your current employer may jeopardize
your relationship with the recruiter. In other words, the
recruiter may not call you again.
- Telling a recruiter, as quickly as possible, if you feel the
opportunity isn't right for you won't hurt their feelings and it won't
waste their time. It will be appreciated.
Hunt-Scanlon Corporation - Stanford, CT gave the following listing
of THE TOP US SEARCH FIRMS:
EXECUTIVE RECRUITERS IN SPECIFIC COUNTRIES
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